Customer Support and FAQ  

Frequently Asked Questions (FAQ)

Hostwire is committed to helping our customers get the most out of our services.

Our industry-leading technical support staff is available 24x7 to answer your questions and work with you to resolve your problems. Our advanced support tracking system enables us to offer you an average turn around time of one hour on your support inquiries.

Please refer to the FAQ below before contacting our support team.

• Obtaining A New Domain Name
• Transferring An Existing Domain Name
• Information Regarding Foreign Domains
• Domain Name Pointers
• Paths To Commonly Used Programs
• Operating System And Webserver Information
• Macromedia ShockWave
• Macromedia Flash
• MPEG Layer 3 Music (MP3)
• MIDI
• POP3 Server (Incoming Email)
• SMTP Server (Outgoing Email)
• POP3 Email Accounts
• Email Forwarders
• Email Autoresponders
• Your System Login
• Your System Password
• Connecting Via FTP
• Information On Perl
• Information On PHP
• Anonymous FTP
• Using MySQL